In this Real World BSM post, I'll be looking at another real case study from another organization I can not identify. A NetIQ Business Service Management (BSM) customer that has conquered a dilemma and continues to deliver technology as business services in the advent of new delivery models and technology...
Posted to
Data Center Solutions
by
Michele Hudnall
on
Mar 6, 2012
Filed under:
Filed under: performance, monitoring, reporting, service level agreements, virtualization, NetIQ, IT management, cloud, BSM, Business Service Management, Operations Center, Novell, XaaS, KPIs, as-a-service, SLAs, Key Performance Indicators, service catalog, customer story, Michele Hudnall, Data Center Solutions
Summary : Infrastructure as a Service (IaaS), Software as a Service (SaaS) or Other. We asked attendees to the 'Lessons from the Experts: Creating a Cloud-Ready Security Program' web-cast which services they currently received via cloud. Based on our conversations with cloud users, we believed...
Posted to
NetIQ Blog
by
David Shephard
on
Jan 18, 2011
Filed under:
Filed under: Cloud, Hybrid, Public, eBay, Private, Cloud Computing, Cloud Security Alliance, SalesForce.com, Akamai, XaaS, Attachmate, RackSpace, IaaS, SaaS, PaaS, Novell, David Shephard, Data Center Solutions