In this Real World BSM post, I'll be looking at another real case study from another organization I can not identify. A NetIQ Business Service Management (BSM) customer that has conquered a dilemma and continues to deliver technology as business services in the advent of new delivery models and technology...
Data Center Solutions
Mar 6, 2012
Filed under: Filed under: performance, monitoring, reporting, service level agreements, virtualization, NetIQ, IT management, cloud, BSM, Business Service Management, Operations Center, Novell, XaaS, KPIs, as-a-service, SLAs, Key Performance Indicators, service catalog, customer story, Michele Hudnall, Data Center Solutions
Summary : Infrastructure as a Service (IaaS), Software as a Service (SaaS) or Other. We asked attendees to the 'Lessons from the Experts: Creating a Cloud-Ready Security Program' web-cast which services they currently received via cloud. Based on our conversations with cloud users, we believed...
Jan 18, 2011
Filed under: Filed under: Cloud, Hybrid, Public, eBay, Private, Cloud Computing, Cloud Security Alliance, SalesForce.com, Akamai, XaaS, Attachmate, RackSpace, IaaS, SaaS, PaaS, Novell, David Shephard, Data Center Solutions