It may seem that Managed Service Providers (MSPs) run their IT infrastructure just like everyone else. For the most part, that is true. The difference with most MSPs is that their business model demands that they get the most they can out of what they have; that includes hardware, software and their...
Data Center Solutions
Mar 15, 2012
Filed under: Filed under: appmanager, Systems Management, dynamic thresholds, service level agreements, virtualization, NetIQ, Cloud computing, MSP, Aegis, IT Process Automation, AppManager Performance Profiler, Operations Center, Novell, SaaS, IaaS, ITPA, SLAs, Managed Service Provider, Manager of Managers, Customer Experience, Capacity Planning, Attenda, MOM, Ted Ernst, Data Center Solutions