-
This December, the release of NetIQ Operations Center Patch Bundle (PB) 4, offers an exciting addition to the Operations Center Dashboard....the Information Portlet. Along with viewing summary and status information for an element or service, you can use the Information Portlet to easily access alarms...
Posted to
Data Center Solutions
by
Karen Nemzek
on
Dec 21, 2012
Filed under:
Filed under: NetIQ, BSM, Business Service Management, Operations Center, Alarms, Dashboard, Root Cause, Layout, Patch Bundle, PB4, Properties, Information Portlet, virtual environment, Portlet, physical environment, Karen Nemzek, Sneek Peek, Data Center Solutions
-
To start this post I’ll be breaking the cardinal rule of Vegas by sharing what happens in Vegas. I look forward to this year’s Gartner Data Center conference as it promises to be a year of great change addressing major themes of: Accelerating Innovation, Driving Transformation and Achieving...
Posted to
Data Center Solutions
by
Michele Hudnall
on
Nov 29, 2012
Filed under:
Filed under: NetIQ, Gartner, BSM, Business Service Management, Data Center, IT, Forbes, Michele Hudnall, Technology Showcase, Ed Holub, DevOpsSec, Donna Scott, Javaohn Enck, David Cappuccio, GartnerDC, Raymond Paquet, Cameron Haight, Chief Innovation Officer, George Weiss, Jeffrey Hewitt, Jeffrey Brooks, DevOps, John Rivard, Aneel Lakhani, Las Vegas, Operational Excellence, Neil MacDonald, Gartner Data Center Conference, Innovation, Information Technology, Data Center Solutions
-
2013 Prediction: Threat detection and management will be required to monitor continuously and in business context with regard to level of risk. Given the rapid change, information requirements, environment complexity, growing devices, explosive data growth and growing real-time analysis requirements...
Posted to
Security Web
by
Michele Hudnall
on
Nov 20, 2012
Filed under:
Filed under: Heartland Breach, Change Control, Compliance, Heartland, Gartner, Risk Management, Verizon Breach Report, Data Security, Vulnerability, Threat, Log Files, Certification, Breach, IT Audit, Security Management, Security Breach, Access, SIEM, Outage, Data Breaches, ZDNet, Big Data, BYOD, Threat Detection, security incidents, Compliance Automation, Bring Your Own Device, 'Anton Chuvakin', IT Security, Michele Hudnall, Huff Post Live, Analytics, Breaches, BSM, Business Service Management, Continuous Monitoring, DevOpsSec, Networkworld, DHS, Availability, Department of Homeland Security, Threat Monitoring, Security Web
-
In the previous blogs ( Part 1 and Part 2 ) I covered some different options on how to move towards a common topology for managing servers by breaking up the management feeds into different categories such as network related, help desk specific tickets, performance related, etc. I showed an example of...
Posted to
Data Center Solutions
by
Tobin Isenberg
on
Nov 15, 2012
Filed under:
Filed under: tips, performance, KPI, help desk, NetIQ, BSM, Business Service Management, Operations Center, BackUp, NOC, Tobin Isenberg, Change Management, Service Configuration Manager, Service Configuration, Network, NAM, XML file, CPU, Algorithm, Process, Server Rule, ORG, Data Center Solutions
-
We'll start with the Data Integrator adapter as the structure, remember this was one of the examples in Part 1 that listed the server, then the different management silo's that I want to use as breakouts for different performance/availability indicators. Below is a sample of the setup within...
Posted to
Data Center Solutions
by
Tobin Isenberg
on
Nov 12, 2012
Filed under:
Filed under: tips, NetIQ, BSM, Business Service Management, Operations Center, Data Integrator, Tobin Isenberg, Data Integration, Change Management, Service Configuration Manager, SCM, Service Model, Service Configuration, Reconciliation Policy, Network, Data Center Solutions
-
Two weeks ago, I was privileged to once again participate as part of the community on a Huff Post Live segment hosted by Mike Sacks ( @MikeSacksHP ), Tech Game Changers with special guests Vivek Kundra ( @VivekKundra ), First CIO of the US Federal Government and Alexis Ohanian ( @AlexisOhanian ), co...
Posted to
Security Web
by
Michele Hudnall
on
Nov 9, 2012
Filed under:
Filed under: Security, Cloud Computing, Washington D.C., Data Security, Amazon, Facebook, LinkedIn, Cloud, Twitter, CIO, Identity, Cloud Data, Data, White House, SOPA, Huff Post Live, Tech President, Reddit, Southwest Airlines, Alexis Ohanian, Vivek Kundra, BSM, SWA, eBay, Business Service Management, Bank of America, Social Identity, Michele Hudnall: Federal Government, Security Web
-
For those of you who are leveraging the Cloud, regardless if on a private or public solution, there is still a need to have full visibility into the health and availability of the services that are running. Some of you have taken the approach of instrumenting the service with agents, others are measuring...
Posted to
Data Center Solutions
by
Tobin Isenberg
on
Nov 9, 2012
Filed under:
Filed under: tips, NetIQ, cloud, BSM, Business Service Management, Operations Center, Public Cloud, Private Cloud, Tobin Isenberg, synthetic tests, Data Center Solutions
-
While the concept of Business Service Management (BSM) is an approach to managing the enterprise and tends to have some unique characteristics per implementation, we have encountered some commonality amongst them. One specific piece is the way in which servers are represented in the overall topology...
Posted to
Data Center Solutions
by
Tobin Isenberg
on
Nov 6, 2012
Filed under:
Filed under: tips, NetIQ, BSM, Business Service Management, Operations Center, BackUp, Netcool, NOC, Tobin Isenberg, Server Availability, BDI, BSCM, Network access, DBElement, Change Management, Business Data Integrator, topology, T/EC, Helpdesk, P1, Data Center Solutions
-
I live in Reston, Virginia (the runway of Dulles Airport) and I missed both my wake-up calls this morning as I had the window cracked to hear the all night rain. 6:15 am EDT, no school bus backing up into my townhouse cluster to pick up a few of the children, nor the low dull sound of a lumbering plane...
Posted to
Data Center Solutions
by
Michele Hudnall
on
Oct 29, 2012
Filed under:
Filed under: events, monitoring, smart monitoring, correlation, service level agreements, management of events, IT management, Availability, Infrastructure, Operations, BSM, Business Service Management, End-to-End Management, Key Services, Data Center, Data Sources, Operations Center, WorkloadIQ, Systems Monitoring, Disaster Recovery, IT, SLAs, Business Services, High Availability, NOC, Service Views, IT Transformation, Data Integration, Michele Hudnall, Electricity, Real-time Service View, Intelligent Service Model, Tropical Storm Bonnie, Ivan, CAharley, Francis, Jeanne, Hurricane, Hurricane Sandy, Data Center Solutions
-
A couple of weeks ago one of our consultants in EMEA set up the Operations Center Dashboard for a customer in a clustered configuration. By this I mean, the customer wanted to ensure as much "up-time" as possible for their end users who access the Dashboard. In order to do this, multiple Dashboard...
Posted to
Data Center Solutions
by
Tobin Isenberg
on
Sep 12, 2012
Filed under:
Filed under: sql server, tips, NetIQ, IT management, Availability, Microsoft, BSM, Business Service Management, Operations Center, Novell, Oracle, Business Services, Load Balancer, Clustering, High Availability, NOC, Tobin Isenberg, Dashboard, Liferay, Database, Consulting, F5 Networks, Data Center Solutions
-
Several Management tools have an ability for the end user to suppress an alarm or a device but not every management tool provides this feature. By suppress I mean to click something in the native console and make the alarm/device go quiet for a period of time. One example of this is an alarm showing...
Posted to
Data Center Solutions
by
Tobin Isenberg
on
Aug 29, 2012
Filed under:
Filed under: how to, tips, help desk, NetIQ, BSM, Business Service Management, Operations Center, Novell, Alarms, Tobin Isenberg, Management Tools, Suppress, Data Center Solutions
-
From time to time when creating custom right-clicks for the Operations Center console, you might require a dialog that comes up with a navigatable element tree to allow the end user to select one or more elements. Suppose you needed to create a more advanced right-click that allowed the user to select...
Posted to
Data Center Solutions
by
Tobin Isenberg
on
Aug 27, 2012
Filed under:
Filed under: tips, help desk, NetIQ, BSM, Business Service Management, Operations Center, Novell, Tobin Isenberg, Javascript, Data Center Solutions
-
I had the fantastic opportunity to participate in a live Cloud discussion: Get off my Cloud: Floating the Risks of Big Data Storage on Huff Post Live during their inaugural week of going live with streaming news and discussions leveraging Google+ Hangouts to bring in live guests. This Cloud and technology...
Posted to
Data Center Solutions
by
Michele Hudnall
on
Aug 24, 2012
Filed under:
Filed under: performance, SLA, IT management, Cloud computing, Availability, google, cloud, security, BSM, Business Service Management, Service Providers, Data Center, Operations Center, WorkloadIQ, Cloud Providers, IT Operations, Disaster Recovery, IT, SLAs, Business Services, NOC, IT Transformation, Michele Hudnall, DR, Data Privacy, Huffington Post, Alyona Minkovski, Cloud Security, UCLA, HuffPostLive, John Warren, John Villasenor, Data Center Solutions
-
From time to time I get questions around Clustering with Operations Center . I decided to put together a Flash video that provides an overview. To lead off the video, I'd like to provide some basic details. When users ask questions around Clustering, what they are specifically asking for is to set...
Posted to
Data Center Solutions
by
Tobin Isenberg
on
Aug 8, 2012
Filed under:
Filed under: tips, dashboards, best practice, critical applications, Systems Management, IT management, Availability, BSM, Business Service Management, Live Dashboards, Operations Center, IT Operations, Systems Monitoring, BackUp, Business Services, Netcool, Load Balancer, High Availability, Tobin Isenberg, Spectrum, Data Center Solutions
-
I couldn't resist this opportunity to discuss high availability, speed to root cause, speed to restoration, security and mission critical services. We sit on the eve of the largest single sporting event that comes around only every 4 years and the recent headlines are, "Twitter Down 2012: Service...
Posted to
Data Center Solutions
by
Michele Hudnall
on
Jul 27, 2012
Filed under:
Filed under: dashboards, performance, Systems Management, NetIQ, IT management, Availability, security, Twitter, CIO, BSM, Business Service Management, Live Dashboards, Operations Center, WorkloadIQ, Smartphones, Tablets, Quality of Service, IT, Business Services, Load Balancer, High Availability, NOC, Outage, IT Transformation, Michele Hudnall, DR, Olympics, London, KPN, Sentinel, iTV, London Eye, Atos Origin, SIEM, Data Center Solutions