What if cyber criminals broke into a network for 3,000 government workers? What if those workers served 3.7 million citizens? And what if those citizens lived in the world-famous and tourist-rich Tuscany, Italy, which is home to Florence, Siena and Pisa? Regione Toscana, the agency that provides government services to 10 provinces in the center of Italy, didn’t want to find out the answers to these questions, at least not by experience.
The Regione Toscana technical team had a heavy responsibility and a workload that could topple a famous tower. Managing user accounts for the employees, as well as numerous contractors and politicians who needed access to the network was a complicated task. User identities were spread across various databases that different people managed, and each application and service had its own database with inconsistent information that was often out of date. This led to an identity management job that was complicated, time-consuming and prone to errors.
The management team decided it was time to do something about this mess, so the team set four objectives:
- Simplify identity management and provisioning
- Improve security
- Standardize systems
- Cut administrative costs
Then the team hired Net Studio, a NetIQ partner, to implement Identity Manager. Now the team can grant or revoke user roles-based access, as well as specified systems, using a single, standardized interface. The organization is also able to enforce strong authentication and maintain an audit trail that makes proving compliance with government regulations hassle-free.
In short, the Identity Manager solution has eliminated time-consuming and repetitive tasks while keeping bad guys from accessing data that is important to running an agency that is responsible for keeping 3.7 million citizens and countless tourists to Italy happy.
Posted
Nov 30 2011, 03:20 PM
by
David Shephard