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Why is it so difficult to maintain accurate process documentation across an IT organization?
I saw this question posed in a discussion on LinkedIn , and thought that it deserved an answer from an IT Process Automation (ITPA) perspective. One respondent to the question stated it well: " The answer is simple, if there is not a common bond...
Published
Fri, Nov 06 2009 1:37 PM
by
Travis Greene
Filed under:
IT Process Automation
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ITPA
,
ITIL
,
ITIL v3
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process documentation
,
business process management
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