Qmunity: Your Colleagues. Your Connections. Your Content.
Sign in
|
Join
|
Help
|
NetIQ.com
H
OME
B
LOGS
F
ORUMS
N
OTIFICATIONS
G
ROUPS
N
ETIQ
S
UPPORT
Automate This!
Home
Contact
Follow Us
Follow us on Twitter
Follow us on Facebook
Syndication
RSS for Posts
Atom
RSS for Comments
Email Notifications
Go
Recent Posts
The trouble with Incident vs. Problem Management
Why is it so difficult to maintain accurate process documentation across an IT organization?
NetIQ Announces Successful Completion of MSPAlliance Vendor Accreditation Program
Don't Just Monitor. Manage!
ITIL - does it really work? Part 3: introducing IT Process Automation as an ITIL enabler
Tags
Accreditation
Aegis
Attenda
Automation
Blog Claim
Brightalk
business process management
Denise Dubie
Evelyn Hubbert
Event Enrichment
Features
Forrester
Incident Management
Interop
IT Process Automation
ITIL
ITIL v3
ITPA
NetIQ
Problem Management
Process
process documentation
RBA
ROI
Run Book Automation
View more
Archives
January 2010 (1)
November 2009 (1)
October 2009 (1)
August 2009 (1)
July 2009 (5)
June 2009 (2)
May 2009 (4)
April 2009 (1)
March 2009 (1)
January 2009 (1)
Sort by:
Most Recent
|
Most Viewed
|
Most Commented
Presentation Video: Making ITIL Practical: The Impact of IT Process Automation
I recently had the pleasure of presenting at the ITIL v3 Online Summit , hosted by BrightTALK, around a previous blog post of mine: Making ITIL Practical: The Impact of IT Process Automation . The best-designed processes can sit on shelves while the organization...
Published
Thu, Jun 18 2009 4:06 PM
by
Travis Greene
Filed under:
IT Process Automation
,
Aegis
,
NetIQ
,
ITIL
,
Brightalk
,
Video
Making ITIL Practical: The Impact of IT Process Automation
The word "process" in IT circles has gone through the hype cycle, convulsing from the "secret to success" to "overused" to "despised" (depending on who you ask, of course). This is closely aligned with the rise...
Published
Mon, Jun 08 2009 3:57 PM
by
Travis Greene
Filed under:
IT Process Automation
,
ITPA
,
Process
,
ITIL
,
Brightalk
Automate or Die!
I have a brother-in-law who has been a machinist for his entire career. In other words, he makes parts, mostly for large airplanes. When I’ve asked him about his job, his biggest complaint was that union rules prevent him from being productive....
Published
Fri, Jun 05 2009 2:35 PM
by
Todd Tucker
Filed under:
RBA
,
Run Book Automation
,
IT Process Automation
,
ITPA
Home
|
Terms of Use
|
Privacy Policy
|
NetIQ.com
|
Attachmate.com
NetIQ, an Attachmate Business